T-Mobile has announced several steps to help keep its customers connected during the coronavirus outbreak. This includes giving all current customers unlimited mobile data and more hotspot data.
Now, more than ever, as school and workplace closures are happening each day, reliable internet connectivity is crucial. The vast majority of customers on T-Mobile and Metro by T-Mobile plans already have unlimited talk, text and data, and our T-Mobile Home Internet customers already have unlimited plans with no data caps or surcharges. But in these unique circumstances, access to unlimited data is more important than ever. So today we are stepping up to take measures that will ensure that ALL current T-Mobile customers on plans that currently have data are provided the unlimited connectivity they need to learn and work.
Here's the service improvements announced today:
● Starting now – ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).
● Providing T-Mobile and Metro by T-Mobile customers an additional 20GB of mobile hotspot / tethering service for the next 60 days – coming soon.
● Working with our Lifeline partners to provide customers extra free data up to 5GB of data per month over the next two months.
● Increasing the data allowance for free to schools and students using our EmpowerED digital learning programs to ensure each participant has access to at least 20GB of data per month for the next 60 days.
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