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Apple has announced a service program to recall AirPods Pro earbuds that are exhibiting sound issues.
Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020.
An affected AirPods Pro may exhibit one or more of the following behaviors:
● Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
● Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise

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